Since our first excursion in San Diego more than 105 years ago, we've strived to provide the highest levels of comfort and safety for everyone who steps aboard one of our ships. Today, these high standards are as important than ever. We'd like to give you an update on how your experience might be affected by new protocols we've implemented to stay in strict adherence to government requirements and guidelines related to Coronavirus (COVID-19).

What's Open

Our Dining Cruises, Harbor Tours, Patriot Jet Boat and Ferry are all currently operating and tickets can be purchased online, by phone (619-234-4111) or at the ticket booth. We look forward to seeing you back on the bay!

General Safety Information

  • Masks are required. Passengers without a mask will not be allowed to board.
  • All Flagship employees will be wearing masks and gloves, and will be screened upon arrival onsite.
  • We are significantly limiting cruise capacity to maximize space and social distancing.

Tickets & Boarding

  • There are 6' sticker indicators on the gangway & docks for customers to indicate proper distancing.
  • We have installed plexiglass barriers at the ticket booth
  • We sanitize card readers and pin pads between every transaction
  • We are encouraging touchless payments such as Apple Pay

We now offer online gift cards, good for any Flagship cruise with no expiration date.

If you need to change your plans for any reason, please speak with our Customer Service Department at 800-442-7847 and dial 0 or by email.

Note: Guests who booked their tickets with a third-party reseller should contact the reseller directly for assistance.

On The Ship

  • You will be required to wear a mask at all times except when actively eating or drinking.
  • All must respect 6’ social distancing guidelines
  • Bathrooms are limited to one person/family at a time
  • On the Patriot Jet Boat, passengers will be seated with space to allow for maximum social distancing

Dining Cruises

Flagship's reimagined dining cruise has been receiving rave reviews, with much more space and privacy for guests to enjoy the experience on the bay.

  • Each party will have their own private table.
  • We have reduced the number of tables in the dining area, allowing the maximum spacing in between.
  • We are currently not offering live entertainment until further notice. Background music will be played throughout the cruise ship.
  • Our Sunday Brunch and Hops On The Harbor cruises will be upgraded from buffet stations to plated service with a fresh new menu.

Sanitization

On top of our regular stringent sanitation policy and the enhanced protocols we implemented earlier this year, we have invested in new machinery that sanitizes all surfaces between cruises. We have increased access to hand sanitizer stations to the docks and throughout each of our vessels.

Ferry

The Flagship Ferry is running at its full, normal schedule, servicing the Coronado Ferry Landing, Broadway Pier and 5th Avenue Landing. Get a live view of the bay from our new Ferry Cam!

Private Events

Looking for a venue to celebrate with plenty of fresh air? Our events team has been busy planning weddings and rehearsal dinners, local corporate events, birthdays and other milestone celebrations for this and next year.

We know you will have many questions about your event. We understand and are happy to discuss with you at any stage of planning. We will do our best to provide the flexibility that you need. Contact our event team today!

Cruise With Confidence

If you have any questions or comments at all, we encourage you to please contact us. Thank you for choosing Flagship, San Diego's local favorite!